Portland/Vancouver 2-1-1 - Get Help Finding Help in the Economic Crisis

The Portland/Vancouver Metro Area 2-1-1 Call Center has seen an increase in calls from first time callers. The economic crisis has triggered a jump in calls from those seeking social services for the first time. KPTV/FOX 12 (Portland, OR) films the 2-1-1 call center and speaks with the Exec. Director, Jeri Shumate and a regular 2-1-1 caller from Portland, Kay. 2-1-1: the easy-to-remember phone number that connects people in need to community resources. • Calls are answered by Certified Information and Referral Specialists—trained, caring professionals who will assess callers needs. • Portlands 2-1-1 call center is nationally accredited. • Calls are confidential, anonymous and free. • Telephone interpreters are available to help in more than 170 languages. • 2-1-1 is available in the Portland metro area and throughout Southwest Washington • 2-1-1 is available: Monday-Friday, 8am-8pm • If 2-1-1 is not available from your phone, please use 503.222.5555 (Oregon) 1-877-501-0252 (SW Washington) • Search the 2-1-1 database on-line: www.211info.org Please test your offices phone for 2-1-1 dialing capability. PBX-type phone systems may need to be programmed internally. Contact 2-1-1 for more details.



http://www.youtube.com/watch?v=iIwVuK7CZEY&hl=en

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